Professional WeCom private domain tools are provided to catering and retail enterprises, which link manpower, transaction, and membership systems to enable collaborated services for headquarters, stores, and consumers with the help of AI and data, thus improving single-store marketing efficiency and making private domain revenue visible.
Features and Advantages
Catering Know-how
A catering leader's success in operating 10,000+ stores is leveraged to optimize business scenario closed loop in terms of data and business.
Flexible and Agile
Support SaaS/ rapid private deployment and out-of-the-box community tools matrix to help enterprises start quickly at a low cost.
Session Intelligence
Semantic understanding and intent analysis allow the efficient use of frontline employee data for making competitive operational decisions.
AI Engine
The recommendation system built on AI platform and big data improves the competitiveness in the recommendation and distribution of tasks and activities.
Product Structure
Various Business Scenarios for Digitalization Construction
Efficient traffic attraction through multiple channels with stores as the center
In addition to major inbound marketing paths, LBS recommendation is adopted for efficient recruitment. It is adaptable to catering and retail enterprises and improves management efficiency.
Fine-grained operation and SOP task-based management
Out-of-the-box operation tool matrix adopts the best marketing practice through user triage test. Connection to the CRM system enables 360° insight into consumers and SOP task distribution management.
AI empowerment to expand the reach of private domain services
Through session compliance archiving and communication information retention, enterprises are empowered with respect to continuous iteration of consumer tags, tracking of employee sensitive behaviors, and improvement of service ability.
Visualize frontline revenue and private domain results
Data is tracked to the levels of employees and stores. Multi-level reports and employee rankings and multiple incentive models are provided.
Related Solution
Focusing on single-store growth, a private domain traffic pool is built on the system and operation systems, which allows two-way feedback between headquarters, stores, and consumers and supports company-wide closed-loop operation.
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Related Case
Multi-brand private domain community operation platform of a leading catering group
A multi-brand private domain operation platform was built for the customer's over 10,000 stores against the COVID-19 outbreak. WeCom was utilized to connect consumers, stores, and headquarters. Through cloud empowerment by headquarters, an exclusive private domain traffic pool was built for each store to achieve customer acquisition, fine-grained operation and service, and online management.
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